The Plainsboro Township Communications Center consists of 6 full time civilian Public Safety Communications Officers and is staffed 24 hours a day, 7 days a week.
All of the town's emergency communications are handled from this location. All calls for Police, Fire and First Aid are answered and dispatched from here. The communications center is equipped with a Computer Aided Dispatch (CAD) system allowing for accurate tracking of all calls for service. All other calls for service are also entered into the CAD system and handled accordingly.
Non-emergency calls for service can be requested through the main phone number (609) 799-2333.
911 should only be used for an emergency.
An emergency is a life-threatening situation, crime in progress, or serious crime that has just occurred. There are other situations that require police response but are not emergencies. For those, use: 609-799-2333. When you call 9-1-1 for an emergency, it is important that you remain calm and are prepared to answer the dispatcher's questions.
Calling the Center
The "Who, " "What, " "Where, " and "When" of the situation you are reporting are extremely important. Sometimes it may seem the questions are unnecessary, or may not make sense to you, but there are good reasons why they are asked. You can help by providing brief accurate answers. Your patience will help us to process your call and get help to you as quickly as possible.
When calling 9-1-1, it is important that you remain on the line, even if you dial in error. If you dial in error and the call goes through and you didn’t stay on the line, the dispatcher is required to send police to the computer provided location that the call came from to confirm that no emergency exists.